Returns & Exchanges
At GMMK 3 Boardsmith, we want you to be fully satisfied with your high-performance mechanical keyboard gear. If your hardware doesn't meet your expectations, you can return or exchange your items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Gear
Securely place the product in its original packaging, including all keycaps, switches, cables, and tools that were included in the box.
Label and Ship
Print the prepaid shipping label provided via email and drop off the package at any authorized carrier location.
Inspection and Refund
Once our technicians verify the hardware's condition, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing