Frequently Asked Questions
Everything you need to know about your GMMK 3 Boardsmith experience.
What makes the GMMK 3 Boardsmith different from other mechanical keyboards?
The GMMK 3 Boardsmith offers unparalleled modularity, allowing you to hot-swap switches, replace top plates, and customize cables without any soldering required. Each board is built with premium materials for a world-class typing experience.
How long does shipping take for my custom order?
Standard shipping typically takes 3-5 business days within the continental US. For custom-built Boardsmith orders, please allow an additional 2 days for our technicians to assemble and test your unit before dispatch.
What is your return policy for open-box items?
We offer a 30-day return policy for all products. If you have opened the box, the item must be in like-new condition with all original packaging and accessories included to be eligible for a full refund.
Are GMMK 3 keyboards compatible with macOS and Linux?
Yes, our keyboards are fully compatible with Windows, macOS, and Linux. Most multimedia keys work natively, and advanced customization can be managed via our cross-platform software.
Do the keyboards come with a warranty?
Every GMMK 3 Boardsmith purchase includes a 2-year limited manufacturer warranty that covers any defects in materials or workmanship under normal use.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through our financing partners at checkout.